This practice acts for people who have been seriously injured. Many of my clients live with disabilities, some of them caused by the very negligence we are litigating. A website they cannot use would be a poor way to begin. This page sets out what I am aiming for, what is not yet right, and how to tell me about a barrier.
I am committed to making this website, and the way this practice communicates generally, usable by as many people as possible, including people who use screen readers, magnification, speech input, keyboard-only navigation, captions, or who simply need larger text and more time.
Accessibility here is treated as an ongoing obligation rather than a box that was ticked once. The site is built and maintained by a small practice, so improvements happen incrementally. When something is not right, I would rather say so on this page than imply a level of conformance the site has not reached.
The reference standard for web accessibility is the Web Content Accessibility Guidelines ("WCAG"), published by the World Wide Web Consortium. Ontario's accessibility legislation, the Accessibility for Ontarians with Disabilities Act, 2005 and its Integrated Accessibility Standards Regulation, currently sets WCAG 2.0 Level AA as the benchmark for public websites, subject to specified exclusions for live captions and pre-recorded audio descriptions.
My target for this site is WCAG 2.1 Level AA, which is a step beyond the standard Ontario currently references. WCAG 2.1 adds criteria that matter in practice, particularly for people using mobile devices, magnification and reflowed text. WCAG 2.2 has since been published and Ontario has signalled that an update is coming; new work on this site is built with those criteria in mind where it is practical to do so.
I am aiming for this standard as a matter of practice, not merely where legislation compels it. Conformance is a target that parts of the site do not yet meet, and clause 4 says where.
Steps already taken across the site include:
I do not use an accessibility overlay or a "one click compliance" widget. Those tools frequently interfere with the assistive technology a visitor is already using, and they do not fix the underlying markup. Problems are fixed in the site itself.
An accessibility statement is only useful if it is candid. The following issues were identified in a review of the site on 8 August 2026 and are not yet resolved:
These are being worked through, with the unlabelled links and the form label treated as the priority because they affect whether a task can be completed at all. This list will be updated as items are fixed rather than left to go stale. If you have hit a barrier that is not listed, please tell me, because a real report is worth more than any audit.
If anything published on this site is not accessible to you, ask and I will provide it in a format that works. That includes large print, plain text, an accessible electronic document, or having the content read to you over the telephone.
The same applies to correspondence and documents in a matter I am handling for you. If you need materials in a particular format, or you need a communication support such as extra time, written follow-up after a telephone call, or the involvement of a support person or interpreter, tell me and it will be arranged.
Accessible formats and communication supports are provided at no additional cost to you.
Meetings can be held by telephone or video rather than in person, and video meetings can be arranged with captions. If travelling to an office is difficult, that is not an obstacle to being represented by this practice.
The firm has offices in Toronto, Huntsville and Bowmanville. If you are planning to attend in person and need to know about physical access, parking, lifts, washrooms, or the route from public transport, please contact me in advance and I will confirm the arrangements at the relevant office and make whatever alternative arrangements are needed.
If a service animal or a support person accompanies you, they are welcome. Where a matter involves attendance at court, an examination or a mediation, tell me early and accommodation can be sought from the tribunal or the other parties as part of the scheduling.
If you encounter a barrier on this website or in dealing with this practice, please tell me. You do not need to identify the technical standard involved. Describing what you were trying to do, and what stopped you, is enough.
Feedback can be given by whichever of these is easiest for you:
Feedback is acknowledged in the same way it was received unless you ask otherwise, and I aim to respond within five business days. If a fix will take longer than that, I will tell you what is being done and when to expect it. If you would like a response in a particular format, say so and it will be provided that way.
Telling me about a barrier does not affect any matter I am handling for you, and it will not be treated as a complaint unless you want it to be.
Some material on this site comes from outside sources and I do not control its accessibility. This includes review content displayed from an external service, embedded audio or video from podcast and broadcast interviews, and documents published by courts, tribunals and regulators.
Where an interview or broadcast segment has no captions or transcript, I will provide a written summary or a transcript on request. Court and tribunal decisions linked from case comments are published by those bodies in their own formats; if a decision is not accessible to you, contact me and I will provide the substance of it in a usable form.
Links to other websites are provided for reference and those sites are governed by their own accessibility practices.
You do not have to use this website to get in touch. If any part of it is difficult, telephone (416) 643-3845 and speak to someone directly, or ask a family member, friend or support person to make contact on your behalf.
Enquiries about a possible claim are always welcome by telephone. Nothing about the intake process requires you to complete a form online. Please note the guidance on the privacy policy page about not sending detailed confidential information before we have spoken.
This statement is reviewed periodically and whenever a significant change is made to the site. The date at the top of the page shows when it was last reviewed, and the list of known barriers in clause 4 is updated at the same time.
Accessibility work on this site is done by hand rather than by automated scanning alone. Automated tools identify only a fraction of real barriers, and the ones they miss tend to be those that actually prevent someone from completing a task. Reports from people who use the site with assistive technology are the most valuable input I receive, which is why clause 7 makes it as easy as possible to send one.
If something on this site stopped you, or you need information in a different format, get in touch by whichever method suits you. You will get a reply.